WRTA ADA Professional Verification Process

Once you have completed the ADA application and have provided the name, address, and telephone number of the licensed healthcare professional (HCP) who is most familiar with your disability, PBSI will mail a separate form to the licensed HCP you have identified. In an effort to keep this process moving along, it is important that you contact the HCP you listed on the application to let him/her know you have applied for ADA service. Ask him/her to complete the form and send it back to the PBSI office as soon as possible.

Forms received with incomplete information from the HCP will not be considered complete until all information is received at our office. Once a fully-completed Professional Verification Form is received by PBSI, a determination of transportation eligibility will be made within 21 days of receipt. If a determination has not been made within 21 days of receipt of the completed Professional Verification Form, then the applicant is made unconditionally eligible until such time that a determination is made.